Trends for 2011: From Virtualization to Best in Class Customer Service

Jim Dunlap
VP/GM Cycle30, a GCI company

At Cycle 30, Jim Dunlap is responsible for strategic direction, operations and financial performance. He has 20 years of leadership experience in retail, consumer products, utility, and telecom. Prior to Cycle30, he held senior roles at GCI, Campbell Soup Company, and Nordstrom.